Monday, November 26, 2012

Ready to nurse an ailing business?

With 30 years of experience in the corporate sector, Dr. Michael Teng has been a torchbearer for many companies facing corporate distress. He has spent 20 years working as a CEO for multinational, local, and public listed companies, and has authored 27 books which can help sail companies through turbulent times.
His bestseller, ‘Corporate Turnaround: Nursing a sick company back to health’, talks about how to diagnose a company when it is sick and prescribes effective management principles and theories for a holistic corporate turnaround.


Q. Define the HR’s role in turning around a healthy business in to a world-class organisation?
A. It is important for a business to develop a strong corporate immune system, i.e., corporate culture which is flexible, innovative, and swift in handling the marketplace changes. The human resource management has an important role to foster this culture by making sure that the message is properly communicated, and policies are put in place and executed well.

Q. Please give us some effective and easy-to-administer techniques which can help HR restructure a company during turnaround.
A. The concept of 4Cs: Communication, Concentration, Cost Control, and Cash Flow Improvement, applies here so as to get control over the sinking ship.

Communicate with your key stakeholders to explain and get their support to your turnaround plan. Concentrate by focusing on core competency, which is necessary to avoid dissipate the limited resources. Cost control is the best antidote in bad times, but one has to be careful in cutting costs as it might hamper the business in a long run. Cash flow improvement is the lifeblood of the company and one has to look into the receivables and payables, inventory, credit terms, etc.

Human Resource department also needs to monitor and follow up to ensure employee morale does not take a beating, messages and policies are properly communicated and implemented. Read more...

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